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Our Blog

Our archive of articles, information & blog posts can be found below

Tracking the numbers that count

Tracking the numbers that count

Often clinic owners can tell us what their turnover is or number of treatments per month, but few can tell us how much profit they have made each month.

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Tips to avoid means testing patients

Tips to avoid means testing patients

With the cost of living crisis at the forefront of everyone’s minds it can be challenging not to ‘means test’ patients or feel concerned about their ability to afford treatment and therefore inadvertently end up under-treating your patients

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Set goals and get on with it

Set goals and get on with it

Here are some tips in setting goals and doing the stuff that matters Set goals and get on with it Ever since we moved back (yes, whilst I sound South African, I was born in the UK) I have loved having two ‘new years’. In South Africa the school year starts in January...

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Do you have an actual business or just a job

Do you have an actual business or just a job

Many practitioners go into private practice with the intention of ‘starting their own business’ but soon find that what they have really created is a job for themselves. If you are generating all or most of the revenue and taking everything after expenses and tax as...

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Three ways to enhance the patient experience

Three ways to enhance the patient experience

The patient experience goes beyond the treatment. Here are three ways to enhance it Three steps to enhance the patient experience A great patient experience is so much more than what happens in the treatment room. Yes, of course the treatment is a very important...

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Five ways to bring the best out in your team

Five ways to bring the best out in your team

Here are a few ideas on how to bring the best out in your team. In order to have a team who support you in achieving your vision, you need to inspire, engage and motivate them Surround yourself with the right people Do you have the right people in the right seats on...

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Working ON your practice not just in it

Working ON your practice not just in it

Most clinicians chose their profession because they wanted to be great clinicians. Running a clinic needs as much if not more attention that treating patients. A lot of the time working ON the practice is squeezed into small pockets of time between patients or after...

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Connecting and engaging with your team

Connecting and engaging with your team

With the world of recruitment as it is today, it is so important to create an environment where your team members love coming to work, feel engaged and motivated. Here is some food for thought The bigger picture Just as it is important for the business owner to really...

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Enhancing visibility to make better decisions

Enhancing visibility to make better decisions

This blog is about clinic owners’ visibility in their clinics or often the lack thereof. In the blog below I have outlined a few topics of recent conversations I have had with clinicians and my thoughts on how you can improve visibility in these scenarios. Top tips to...

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What will you celebrate on 31 Dec 2022?

What will you celebrate on 31 Dec 2022?

Below you'll find questions to consider for this coming year. What will you celebrate on 31 December 2022 The results we have seen over the many years support our belief that there is a greater chance you will achieve your goals and aspirations by putting pen to paper...

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Reflection and Celebration

Reflection and Celebration

While there have been many challenging moments, we hope that the exercise below will help you reflect on the good that came from this year both professionally and personally. Grab a cup of tea or coffee (or a glass of bubbles!), pen and paper and find a quiet space....

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Embracing ‘I told you so’ moments

Embracing ‘I told you so’ moments

This blog is about embracing your 'I told you so' moments. We all have these moments where we may deliberate or even dread doing something and once we actually do take action the experience is not as bad as expected or the results are better than expected. When you...

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Are you constantly firefighting?

Are you constantly firefighting?

Read our tips below which we hope will help you to get into 'purpose, planning and getting important stuff done' mode! Stop "I'll just quickly do it'  Firefighting often happens because the person who was supposed to carry out the task has made a mistake and the...

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Who is your George?

Who is your George?

This blog topic is inspired by a client who bravely took action to encourage a bad apple out. It is definitely by far one of the toughest responsibilities of managers and business owners and at the same time one of the most important. This blog topic is inspired by a...

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Accounts: Which Camp Are You In?

Accounts: Which Camp Are You In?

When it comes to doing your accounts, most of you will fall into one of two different camps - on one end of the spectrum are those of you who do all your own accounts and are completely up to date, and on the other are those of you who collect your accounts throughout...

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The importance of maintaining boundaries

The importance of maintaining boundaries

We know how difficult it can be for you as a clinician to maintain boundaries between work and life. When your waiting list starts to grow, it can be tempting to try and fit patients in wherever you can - at the beginning of the day, over your lunch hour, at the end...

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