Here are some tips in setting goals and doing the stuff that matters Set goals and get on with it Ever since we moved back (yes, whilst I sound South African, I was born in the UK) I have loved having two ‘new years’. In South Africa the school year starts in January...

Many practitioners go into private practice with the intention of ‘starting their own business’ but soon find that what they have really created is a job for themselves. If you are generating all or most of the revenue and taking everything after expenses and tax as...

The patient experience goes beyond the treatment. Here are three ways to enhance it Three steps to enhance the patient experience A great patient experience is so much more than what happens in the treatment room. Yes, of course the treatment is a very important...

Here are a few ideas on how to bring the best out in your team. In order to have a team who support you in achieving your vision, you need to inspire, engage and motivate them Surround yourself with the right people Do you have the right people in the right seats on...

Most clinicians chose their profession because they wanted to be great clinicians. Running a clinic needs as much if not more attention that treating patients. A lot of the time working ON the practice is squeezed into small pockets of time between patients or after...

With the world of recruitment as it is today, it is so important to create an environment where your team members love coming to work, feel engaged and motivated. Here is some food for thought The bigger picture Just as it is important for the business owner to really...

This blog is about clinic owners’ visibility in their clinics or often the lack thereof. In the blog below I have outlined a few topics of recent conversations I have had with clinicians and my thoughts on how you can improve visibility in these scenarios. Top tips to...

Below you'll find questions to consider for this coming year. What will you celebrate on 31 December 2022 The results we have seen over the many years support our belief that there is a greater chance you will achieve your goals and aspirations by putting pen to paper...

While there have been many challenging moments, we hope that the exercise below will help you reflect on the good that came from this year both professionally and personally. Grab a cup of tea or coffee (or a glass of bubbles!), pen and paper and find a quiet space....

This blog is about embracing your 'I told you so' moments. We all have these moments where we may deliberate or even dread doing something and once we actually do take action the experience is not as bad as expected or the results are better than expected. When you...

Read our tips below which we hope will help you to get into 'purpose, planning and getting important stuff done' mode! Stop "I'll just quickly do it'  Firefighting often happens because the person who was supposed to carry out the task has made a mistake and the...

This blog topic is inspired by a client who bravely took action to encourage a bad apple out. It is definitely by far one of the toughest responsibilities of managers and business owners and at the same time one of the most important. This blog topic is inspired by a...

When it comes to doing your accounts, most of you will fall into one of two different camps - on one end of the spectrum are those of you who do all your own accounts and are completely up to date, and on the other are those of you who collect your accounts throughout...

We know how difficult it can be for you as a clinician to maintain boundaries between work and life. When your waiting list starts to grow, it can be tempting to try and fit patients in wherever you can - at the beginning of the day, over your lunch hour, at the end...

A key question that I’m asked by so many practice owners is “when is the best time to start thinking about selling my practice?”, and my answer is always “now!” The truth is, you should really start thinking about when you want to sell your practice as soon as you...

What are yours? Growing Up When we were younger and growing up our parents and teachers gave us a set of rules to behave within. Perhaps it was around the time you went to bed, the food you HAD to eat (finish your vegetables...) or the food that was only for special...

Patient recalls are a great way of improving the patient journey and keeping in touch with your patients, while letting them know you have a genuine interest and care for them.  Standard Patient Recalls It’s a good idea to have a process in place to get in touch with...

  To Do List Overwhelm A To Do List can be really helpful in keeping you focussed on what needs to be done but it can also have a negative impact of reminding you of everything you haven't done!  Just looking at the list of endless tasks can send you into...

Recruiting someone new to join your team is exciting, but it can be a daunting task. We’ve outlined a few tips and tricks to help ensure your recruitment process goes smoothly and results in the best outcome for your practice. The Ideal Candidate The first thing you...

In today’s blog, I’d like to talk about a statement I often hear from practitioners: “I cannot afford to stop servicing insurance patients” My question to you is: can you afford to continue treating insurance patients? I hear from so many clients who feel they are not...

According to digital marketing expert Erik Qualman, up to 80% of content viewed on mobile phones is video content, so it’s really important that you’re putting out some sort of video content to engage with your audience. As a clinician, you will clearly provide loads...

Your patients come to you for the benefits of the treatment you provide, not the actual treatment. Imagine a patient has injured his knee playing golf. He doesn’t come to you because he wants to purchase 6 physio treatments (for example), he comes to your clinic...

Are you sure that you’re giving the best treatment recommendation to every single patient that you see? Many practitioners have a real fear of over-treating patients, but when you worry about this, what can actually happen is that you end up under-treating them...

Are you a planner or a doer? Planners As a planner, you might thrive off making lists & plans for what to do. You might find that every time you have a spare moment to work on your practice, you take the opportunity to write a new list. Often, this can mean that...