Mastery Programme Membership
Our fundamental aim is to help you apply your already honed clinical skills to your business.
As a clinician, you will be assessing, diagnosing and treating your patients on a daily basis to help them to achieve their desired outcomes. This may be getting them back to, or keeping them doing the things they love, or improving their quality of life.
You deserve to have the rewards and freedom you desire from being a business owner!
We will help you apply your clinical skills to your business:
The Practitioner Journey Explained
Having ourselves worked in this sector for many years, we have seen the journey that practitioners have taken time and time again, often with very similar patterns of disillusionment over a period of time.
You may have started with a dream of being able to help people and will have decided to take action and study to become a clinician. You will have been motivated by the amazingly positive impact you will have had on your patients lives.
Once having qualified, and perhaps worked for someone else for a number of years, you then might have had the aspiration of owning your own clinic.
It looks easy enough and you’ve worked out that you can have more freedom by not having to answer to anyone else and you will be financially better off. So you go for it!
And then reality kicks in… you are soon immersed in the challenges of running a clinic and you realise being a great clinician isn’t enough. You need to develop your business skills.
At this point the help available might seem overwhelming and confusing. You might even have got your fingers burnt by investing in ‘too good to be true’ marketing ideas.
Joining the Clinic Owners Business Club’s Mastery Programme, led by experienced business professionals, will ensure that you focus on the right things in the right way to achieve the outcome you desire.
If you’d like to learn more, or discuss whether the Mastery Programme is right for you, book a call with us!
If you think the Mastery Programme sounds like it could be a good fit for you, book a call with us now!
Do you want:
Your practice to be more profitable and easier to manage
To feel super organised
More time to do the things you love
To feel more energetic about your business and life in general
A business that runs like clockwork
A team that works well together and delivers amazing service
To provide better support to your team to make them feel valued and secure
To understand business finances better to gain more financial security
To have a saleable business
What’s Covered in the Programme?
What Does it Cost and How Does it Work?
Pricing: £495 per month for 12 months
Below you’ll find a list of everything that’s included each month in the Mastery Programme.
If you aren’t able to make any of the live sessions, they will be recorded and made accessible for you to view at any time.
3 Hour Group Strategy Session
Access to all Friday Focus Workshops
1-2-1 Coaching Session
Weekly Live Q&A
Book Club Evening
If you’d like to learn more about any of the elements of the programme, book a call:
What Will I Learn?
Here’s a taste of the Mastery Programme module content
Your Practice Assessment
- Clarity of performance and direction
Clear vision, purpose and values
Define culture and tone
Clear business road map
Improvement tracker in place
Accountability system keeping you on track
Rewired belief system
- Gaining a crystal clear understanding of your numbers
Creating a bottom-up budget based on needs and wants
Reading and interpreting your balance sheet
Reading and interpreting your profit and loss
Creating a cashflow forecast
Creating a budgeting system
Creating a forward order book
Understanding monthly management accounts
Defining Your Assets
- Having a clear service and product offering
Understanding how to create packages
Confidently implementing pricing models
Changing your environment in line with your values and client feedback
Outlining all of the roles required in your practice
Implementing and using key performance indicators to manage your assets
Defining and Delivering Your New Patient Journey
- Clearly outlining the patient journey for your ideal client
Understanding how to convert patients to buy into your best recommendations
Knowing how to convey the importance of sticking with the treatment plan
Understanding how to design a transformational treatment plan
Keeping in touch and following up strategies
Identifying and mapping out processes to meet and exceed client expectations
Getting your team to consistently deliver exceptional client care
- Outlining job descriptions for each role
Outlining skills and attitudes for each role
Understanding the interview process
Identifying interview questions
Evaluating different remuneration models
Evaluating different contract types
Defining career progression opportunities
- Defining current reality and future desired leadership style
Learning what really motivates people
Eliminating mate versus manager conflict
Mastering the art of listening to your team
Understanding how to show genuine appreciation
Understanding the different personality types
Adapting your communication style
Learning how to have powerful conversations
Planning for succession
Risks and Liabilities
- Identifying key risks
Putting a mitigation plan in place
Identifying risk reduction milestones
Creating a professional and legal compliance checklist
Identifying strategies to work with your risk threshold
Looking at exit strategy stepping stones
Walking in Your Patients’ Shoes
- Knowing what questions to ask
Having a clear understanding of your market’s needs
Implementing a client listening system
Conducting a marketplace and VIP listening project
Implementing a testimonial and review collection system
Creating an ongoing feedback loops
Communication, Sales and Marketing
- Personalising your communication
Deeply understanding your ideal client
Defining content and relationship strategies
Implementing and executing a marketing calendar
Developing a consistent flow of patients
Enhancing the relationships with value-adds
Implementing an 80/20 marketing process
Business Administration, Systems and Processes
- Defining your key role in the practice
Identifying administrative systems and processes to implement
Identifying which admin procedures you should not be doing
Identifying the best person/outsourced service to delegate tasks to
Understanding how to delegate effectively and confidently
Creating a business admin checklist
- Understanding how to create an environment where the team is engaged, feels supported and delivers excellent client care
Defining on-boarding and induction processes
Setting training, objectives and key results
Understanding how to have motivational 1-2-1’s
Evaluating different reward systems
Understanding how to deal with poor performance
Pulling it All Together
- Conducting a 12 month review
Revising and redefining goals for your business
Creating a future focus plan of action
Dealing with shiny object syndrome
Looking at self-care: the oxygen mask principle plan
Looking at The ONE Thing plan
Celebrating completing the Mastery Programme
I’m so glad I’m part of the Mastery Programme – it’s really given me confidence to push forwards and I’ve benefited so much for your advice
What Happens Next?
Once you have made the commitment to join, you will receive a client questionnaire to complete to help us deliver the best experience for you throughout the Mastery Programme.
You will also receive a schedule of dates and times so that you can block out your diary to attend the different elements of the programme.
You will be invited to the Mastery Programme Facebook Group so that you can introduce yourself and start getting to know other members on the Mastery programme!