Practice Review 

Why do a Practice Review?

The Practice Review is an exercise in exploring what the current situation with your practice is, where you want your practice to go, and what needs to be done to get between the two.

Your Practice Review is designed to get you thinking about what is or is not working in your practice at the moment, and what issues you need to look at to improve the practice (better marketing, better experience for patients, changes to fee structures and so on). All of this is placed in the context of what you want from your practice.

“My Practice Review with Celia gave me the opportunity to review where I was, where I wanted to go and how I was going to get there. I realised that I could benefit from some further support, so I continued with some 1-2-1 coaching, and the results have been fantastic! I have seen a 93% increase in revenue in the 1st quarter of 2019 compared with the 1st quarter of 2018, and a 136% increase in revenue between March 2018 and March 2019. Thank you so much Celia!”

Charmaine Johnson, Physiotherapist, Channel Islands


If you think this sounds like it could be a good fit for you, book a call with us now!

What’s involved?

The Review is formed from two stages – an initial in-depth questionnaire which you complete in your own time. Followed by a one-hour telephone conversation with a Painless Practice business coach to discuss the implications of your answers.

Your answers are emailed to the business coach, who considers and reviews your answers.
Please feel free to include any supporting documentation you wish to have reviewed e.g. business plan, marketing plan, financials etc.
This is followed by a telephone appointment with you to discuss the issues that arise.
The coach will use the telephone appointment to challenge you, explore new ideas with you and help you develop an action plan for the coming weeks, to support you in starting your new direction for the practice.
The coach will not tell you how to run your clinic, or tell you what you “must” do to be successful. What they will do is help you understand what you want to do, what you can do and what are the possible implications of what you do.

Whilst many clients use the Practice Review as the start of an ongoing relationship with a business coach, this is designed to stand alone and provide a specific outcome in terms of a list of actions that you can then implement yourself.

Your Investment: £350.00 plus VAT


"Our Practice was at a stage of growth and change and we needed guidance and support and through the coaching we’ve received from Painless Practice that is exactly what we’ve got. The Success Club group meetings are so beneficial. Bev is an excellent coach who gets the interaction flowing within the group and encourages us all to share ideas and helps to provide solutions to any issues we may have. I would recommend Painless Practice to any business, as we have found their coaching and support to be invaluable to us."

Mark - Greenwich Natural Health Centre

“Painless Practice telephone coaching has been integral in supporting and helping me with the changes I have made to my Osteopathic clinic in the last two years. She has enabled me to look at the way I manage my associates therapists and most importantly receptionists taking the stress away, as well as helping me get the work life balance back. In the last two years with her help I have reduced my hours of hands on treating patients and not taken a hit in income which has been a massive boon to both bank account and my ageing body!”

Phillippa Rayne - Bampton Clinic

"Ann has been my Business Coach for around six years. In that time I have successfully created 3 new businesses, one of which has just turned over £1m in the last 12 months, and the other two are both in profit and directly employ six individuals between them, as well as outsourcing to numerous other individuals and suppliers. Ann has been fundamental to all of this success. I always know that after a coaching session with Ann I will leave with new thinking about how to take myself and/or the businesses forward."

H. Griffiths - Herts

"The ability to talk things through in a non-judgemental environment helped me to work through what was important to me, and the direction I want to take my business. Fiona is very supportive and I have found our sessions invaluable. I now feel much more focussed on and in control Since working with Fiona I have had my most successful 2 months ever."

Sue McCall - Osteopath

"The ability to talk things through in a non-judgemental environment helped me to work through what was important to me, and the direction I want to take my business. Fiona is very supportive and I have found our sessions invaluable. I now feel much more focussed on and in control Since working with Fiona I have had my most successful 2 months ever."

Sue McCall - Osteopath

"In James and Painless Practice I found the perfect business partner: always there to point out and debate the array of alternatives, whilst still allowing me that all important final decision! And where running my business had once started to feel lonely and thankless, with James’ support and encouragement, the original enthusiasm returned. I cannot recommend James, Celia and the Painless Practice team highly enough."

Anne Roebuck - Physio, London

"Excellent speaker – very specific and useful, thank you!"

Tracy B - London

"Lots to think about and plenty of tips that can be used in clinic tomorrow."

Deborah Smith - Bedfordshire

"I found the workshop helpful with ways to approach patients with referrals and ways of encouraging them to return. I would love to attend a workshop to grow more in confidence with more of these topics. This evening was fun and very interactive. Celia presented really well and used great examples to help us understand ways to improve our weaknesses."

Cemi Rule - Osteopath

"There was a fun, interactive, safe environment in which we were able to discuss highs and lows and experiences in the workplace. This was an excellent way to learn and share ideas and alternative responses to situations."

Jessica D'Souza

"Thank you, Celia. You have again delivered a very informative and interesting workshop. I’m feeling more confident about asking for referrals now with the strategies you have introduced. Can you now please do something about my handwriting?"

Jason Pinny - Osteopath

"I get great support and ideas from the rest of the group. Sharing our experiences – and celebrating everyone’s successes – is very empowering."

John Yeboah - Osteopath

“You immediately understood the challenges our business was facing – and quickly got to the heart of what was holding it back.”

Stuart Paterson - Physiotherapist

“The process has been incredibly valuable. An investment of £5,000 over a year has resulted in our turnover increasing by 30%.”

Simon - Chiropractor

"Painless Practice got me to the point where I knew I wanted to sell the business and helped me gain the maximum from it.”

Janet Bell - Osteopath

“I’m so glad you encouraged me to share my workload. My kids love me being at home more. And so does my horse!”

Lynda Pedley - Physiotherapist

“I knew I needed to get the best out of my associates for the clinic to prosper. The coaching sessions were a real turning point – for me and for the team.”

Steve - Osteopath

Get In Touch

01491 659073

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