When Covid stopped everyone in their tracks some practice owners took the time to re-evaluate their practice and make changes they had wanted to make for ages. As we move into a new normal it is easy to fall back into old habits and not take time to plan, prioritise...

During the last few months and throughout the lockdown period, we have had many conversations with practitioners. As we emerge from this period it is becoming abundantly clear that the abnormal has indeed transformed into the new normal and is set to remain with us...

Rethink- Now could be a perfect opportunity to recreated your practice in the way you wish it to be. Lockdown has been a silver lining for many who are now rethinking what involvement they want in their practice - for some it has shown them that they love family time...

It may feel impossible to plan right now with not enough firm guidance and no clarity of what the immediate and long--term future holds. It is important at this time to not put your head in the sand and have 'hope' as your only strategy. Work out the numbers- everyone...

Suddenly some sayings might take on different meanings for us.   One saying for me that feels both true and impossible at the same time is 'it's a small world'. Today's technology makes it so easy for our world to be perceived as small.   A physio client of...

It is very easy to get into a state of overwhelm and fear and not be able to see beyond the present catastrophe in creation. We are great believers in looking for the positive in any situation and what we can do rather than what we can't do! Whilst this time of...

I often have conversations with clinic owners who want to sell their practices and so often their first 'impressive' statistic they share is how many patients they have on their database. It always get me thinking about what the main focus on the development of the...

As we start the New Year it is a good time to set some goals that you'd like to achieve in the coming year and even in the longer term.   It's then vitally important to set out exactly what you're going to do to get the results you desire. Below are some tips to...

The start of a new year is a natural reset button! As the year draws to a close it's a good time to reflect on the year that's been and think about the year ahead. Below are some questions to consider. 2019 Reflection What was your biggest success? What was your...

It is very easy to be the victim of circumstance, complain about it and yet do nothing. When we have absolutely no control we can still choose to make the best of a bad situation. There are, however, a lot of things in our control. Below are two things to think about....

With 91 days to complete 2019 or less depending on when you're reading this newsletter, how can you make each day count? What does 'make it count' mean to you? 'Make it count' is a sweeping statement that really needs to be very personal to you.   What needs to...

September is a great time to celebrate the progress you've made, acknowledge what has not gone according to plan, forgive yourself, hit the reset button and move on! Reflect Grab a notebook and pen, find a quiet, clear space, preferably somewhere where you are...

Time flies by and before you know it another month has gone by. Well done to you if you have ticked all the boxes you wished to! For those of you who haven't, hopefully we can help. Perhaps you were over ambitious or maybe not organised enough? Maybe it was that pesky...

As business owners we will always need to re-act to what comes our way. Adopting a pro-active approach can reduce the amount we need to re-act to in some circumstances. Below are a few areas to consider being more pro-active in. Are you re-active or pro-active in your...

Every day, every hour, every minute we have the opportunity to hit the reset button and change things. We can choose at any minute to get off the couch and go for a walk or to the gym. We can choose to stop scrolling through the social media feeds and do something...

It is very easy to be the victim of circumstance, complain about it and yet do nothing. When we have absolutely no control we can still choose to make the best of a bad situation. There are, however, a lot of things in our control. Perhaps you need someone to help you...

Let us start by agreeing that it is hopefully not the treatment you offer that is scary. But if it is, I’ll leave you to deal with any scariness on the clinical side of your practice! Halloween got me thinking about what you might perceive as frightening about the...

Patients not booking back into your practice when you would have expected them to is not good for the growth and stability of your practice but more importantly it’s most likely not good for your patients who are not returning. Facing reality The first thing to do is...

Anyone who has travelled to Africa and spent time in the bush, going on game drives in the hope of seeing the Big Five, will know the feeling of excitement, anticipation and shear joy in spotting all or even just any one of the Big Five. That experience together with...

My conversation with a client this week certainly inspired me to put pen to paper! At our previous coaching session we discussed following up with patients who did not book a subsequent appointment; did not arrive; or cancelled their appointments without rebooking....

My conversation with a final year student who is looking at purchasing a clinic and was very much impressed with the size of the database (until I started asking him questions about it) got me thinking about some of the areas in a practice where quantity is perceived...