Bev’s background and experience in both marketing and patient care has given her the insight to appreciate the challenges from a business and patient perspective

Much of the time it’s about what patients and practitioners don’t want rather than trying to articulate what they do want.
Looking after people is her forte. Placing emphasis on communication and relationships she understands the importance of effective teamwork. Just as her bespoke journey took her in a very different direction to where she initially thought she would go, she will help and support you in creating and seizing opportunities new to you and getting the best results for your practice

Bev’s background

Bev studied Business Studies and languages and her specialisation was in marketing and German
She is married with 4 children (all girls – noisy and expensive)!
As a chiropractic patient for 30 years she was always fascinated by the treatments and when she had the opportunity to join Reading Chiropractic Clinic she jumped at the chance. Working closely with Dr Simon Bird she experienced first hand the marriage of excellent patient care and clinic growth. She has been privileged to work alongside talented practitioners and be part of their development.
She appreciates fully the importance of the smooth running as a team of a practice to fulfil individual and business potential

Marketing Help

“You may have taken the ‘plunge’ to start out on your own, or you may be a more established clinic and need help and guidance in evaluating your marketing strategy.

As professional practitioners, the marketing of your services is often an area where you have less expertise (or time to learn!). Knowing how and where to concentrate your efforts can be complicated/ mind-boggling? If you would like some help navigating your way through the maze of internet marketing, clinic profile raising and effective local advertising please contact us. Bev (has first hand experience and) runs a half/ full day onsite marketing scheduling course to assess, assist and support you with bespoke programs tailored to your individual clinic’s needs.

Reception training

Your front of house welcoming team may be the reason patients return to your clinic or choose to try elsewhere. Their influence over a patient’s experience within your practice is stronger than you would imagine. So It’s vital your reception team reflects the ethos and reputation of your clinic from the moment patients first contact you. You may already have an established team sharing your practice’s purpose and values, or you could be looking to introduce reception cover into your clinic. Either way, bespoke training is extremely beneficial for patient retention and new patient generation.