Work with Bev because

Bev’s background and experience in both marketing and patient care has given her the insight to appreciate the challenges from a business and patient perspective

Much of the time it’s about what patients and practitioners don’t want rather than trying to articulate what they do want.
Looking after people is her forte. Placing emphasis on communication and relationships she understands the importance of effective teamwork. Just as her bespoke journey took her in a very different direction to where she initially thought she would go, she will help and support you in creating and seizing opportunities new to you and getting the best results for your practice

Bev’s background

Bev studied Business Studies and languages and her specialisation was in marketing and German
She is married with 4 children (all girls – noisy and expensive)!
As a chiropractic patient for 30 years she was always fascinated by the treatments and when she had the opportunity to join Reading Chiropractic Clinic she jumped at the chance. Working closely with Dr Simon Bird she experienced first hand the marriage of excellent patient care and clinic growth. She has been privileged to work alongside talented practitioners and be part of their development.
She appreciates fully the importance of the smooth running as a team of a practice to fulfil individual and business potential

Marketing Help

“You may have taken the ‘plunge’ to start out on your own, or you may be a more established clinic and need help and guidance in evaluating your marketing strategy.

As professional practitioners, the marketing of your services is often an area where you have less expertise (or time to learn!). Knowing how and where to concentrate your efforts can be complicated/ mind-boggling? If you would like some help navigating your way through the maze of internet marketing, clinic profile raising and effective local advertising please contact us. Bev (has first hand experience and) runs a half/ full day onsite marketing scheduling course to assess, assist and support you with bespoke programs tailored to your individual clinic’s needs.


Reception training

Your front of house welcoming team may be the reason patients return to your clinic or choose to try elsewhere. Their influence over a patient’s experience within your practice is stronger than you would imagine. So It’s vital your reception team reflects the ethos and reputation of your clinic from the moment patients first contact you. You may already have an established team sharing your practice’s purpose and values, or you could be looking to introduce reception cover into your clinic. Either way, bespoke training is extremely beneficial for patient retention and new patient generation.


"Our Practice was at a stage of growth and change and we needed guidance and support and through the coaching we’ve received from Painless Practice that is exactly what we’ve got. The Success Club group meetings are so beneficial. Bev is an excellent coach who gets the interaction flowing within the group and encourages us all to share ideas and helps to provide solutions to any issues we may have. I would recommend Painless Practice to any business, as we have found their coaching and support to be invaluable to us."

Mark - Greenwich Natural Health Centre

“Painless Practice telephone coaching has been integral in supporting and helping me with the changes I have made to my Osteopathic clinic in the last two years. She has enabled me to look at the way I manage my associates therapists and most importantly receptionists taking the stress away, as well as helping me get the work life balance back. In the last two years with her help I have reduced my hours of hands on treating patients and not taken a hit in income which has been a massive boon to both bank account and my ageing body!”

Phillippa Rayne - Bampton Clinic

"Ann has been my Business Coach for around six years. In that time I have successfully created 3 new businesses, one of which has just turned over £1m in the last 12 months, and the other two are both in profit and directly employ six individuals between them, as well as outsourcing to numerous other individuals and suppliers. Ann has been fundamental to all of this success. I always know that after a coaching session with Ann I will leave with new thinking about how to take myself and/or the businesses forward."

H. Griffiths - Herts

"The ability to talk things through in a non-judgemental environment helped me to work through what was important to me, and the direction I want to take my business. Fiona is very supportive and I have found our sessions invaluable. I now feel much more focussed on and in control Since working with Fiona I have had my most successful 2 months ever."

Sue McCall - Osteopath

"The ability to talk things through in a non-judgemental environment helped me to work through what was important to me, and the direction I want to take my business. Fiona is very supportive and I have found our sessions invaluable. I now feel much more focussed on and in control Since working with Fiona I have had my most successful 2 months ever."

Sue McCall - Osteopath

"In James and Painless Practice I found the perfect business partner: always there to point out and debate the array of alternatives, whilst still allowing me that all important final decision! And where running my business had once started to feel lonely and thankless, with James’ support and encouragement, the original enthusiasm returned. I cannot recommend James, Celia and the Painless Practice team highly enough."

Anne Roebuck - Physio, London

"Excellent speaker – very specific and useful, thank you!"

Tracy B - London

"Lots to think about and plenty of tips that can be used in clinic tomorrow."

Deborah Smith - Bedfordshire

"I found the workshop helpful with ways to approach patients with referrals and ways of encouraging them to return. I would love to attend a workshop to grow more in confidence with more of these topics. This evening was fun and very interactive. Celia presented really well and used great examples to help us understand ways to improve our weaknesses."

Cemi Rule - Osteopath

"There was a fun, interactive, safe environment in which we were able to discuss highs and lows and experiences in the workplace. This was an excellent way to learn and share ideas and alternative responses to situations."

Jessica D'Souza

"Thank you, Celia. You have again delivered a very informative and interesting workshop. I’m feeling more confident about asking for referrals now with the strategies you have introduced. Can you now please do something about my handwriting?"

Jason Pinny - Osteopath

"I get great support and ideas from the rest of the group. Sharing our experiences – and celebrating everyone’s successes – is very empowering."

John Yeboah - Osteopath

“You immediately understood the challenges our business was facing – and quickly got to the heart of what was holding it back.”

Stuart Paterson - Physiotherapist

“The process has been incredibly valuable. An investment of £5,000 over a year has resulted in our turnover increasing by 30%.”

Simon - Chiropractor

"Painless Practice got me to the point where I knew I wanted to sell the business and helped me gain the maximum from it.”

Janet Bell - Osteopath

“I’m so glad you encouraged me to share my workload. My kids love me being at home more. And so does my horse!”

Lynda Pedley - Physiotherapist

“I knew I needed to get the best out of my associates for the clinic to prosper. The coaching sessions were a real turning point – for me and for the team.”

Steve - Osteopath

Get In Touch

01491 659073

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