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Accounts: Which Camp Are You In?

Accounts: Which Camp Are You In?

When it comes to doing your accounts, most of you will fall into one of two different camps – on one end of the spectrum are those of you who do all your own accounts and are completely up to date, and on the other are those of you who collect your accounts...
Adults Need Rules

Adults Need Rules

What are yours? Growing Up When we were younger and growing up our parents and teachers gave us a set of rules to behave within. Perhaps it was around the time you went to bed, the food you HAD to eat (finish your vegetables…) or the food that was only for...
Dealing with Patient Recalls

Dealing with Patient Recalls

Patient recalls are a great way of improving the patient journey and keeping in touch with your patients, while letting them know you have a genuine interest and care for them.  Standard Patient Recalls It’s a good idea to have a process in place to get in touch with...